Thank you for choosing our store.
We appreciate your interest in our products. Here is our shipping policy specifically tailored for preorders:
PRE-ORDER NOTES
- The arrival date is an estimate and not guaranteed
- No payment is due until the product is available to ship
- The item may be canceled at any time before payment is due.
- Preorder Confirmation: When you place a preorder for an item, you will receive a confirmation email acknowledging your order and providing an estimated shipping date. This date represents when we expect to have the product in stock and ready for shipment.
- Shipping Date Updates: If there are any changes to the estimated shipping date, we will notify you promptly via email or any other contact information provided during the checkout process. We understand the importance of keeping you informed about any delays or updates regarding your preorder.
- Order Consolidation: If you place multiple preorders with different shipping dates, we may offer the option to consolidate your orders and ship them together. This helps to minimize shipping costs and reduce environmental impact. In such cases, we will communicate with you to confirm your preference before proceeding.
- Partial Shipments: Occasionally, certain items within your preorder may become available before others. In such cases, we may choose to ship the available items separately to ensure you receive them as soon as possible. You will not incur any additional shipping charges for these partial shipments.
- Shipping Methods and Carriers: We work with reliable shipping carriers to ensure secure and timely delivery of your preordered items. The available shipping methods will be presented to you during the checkout process, and you can select the option that best suits your needs.
- Tracking Information: Once your preorder is shipped, we will provide you with a tracking number or link that allows you to monitor the progress of your package. You can use this information to stay updated on the whereabouts of your order until it reaches your doorstep.
- International Shipping: Depending on your location, we may offer international shipping for preorders. Please note that customs duties, taxes, or any other related fees may apply and are the responsibility of the customer. We advise you to review your country’s import regulations and additional costs before placing an international preorder.
- Cancellations and Refunds: If you decide to cancel your preorder before it has been shipped, please refer to our cancellation policy for applicable terms and conditions. In case of any issues or concerns with your preorder, please reach out to our customer support team for assistance.
We strive to provide a seamless shopping experience for our customers and will do our best to fulfill your preorders as efficiently as possible. If you have any further questions or require additional information, please feel free to contact us at [email protected].